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FREQUENTLY ASKED QUESTIONS

How do I know that my generic drug substitute will work the same as the brand drug I’m used to getting?

A generic drug approved by the U.S. Food and Drug Administration (FDA) is identical—or bioequivalent—to a brand-name drug in dosage form, safety, strength, route of administration, quality, performance characteristics, and intended use. You can find more in-depth information regarding generic drugs on the FDA website at https://www.fda.gov/drugs/questions-answers/generic-drugs-questions-answers

All Advagen products are FDA-approved, meaning they have been reviewed and proven to meet the rigorous set of standards established by the FDA for the sale of generic drugs.

Does Advagen Pharma offer Patient Assistant Programs?

Generic medicines are priced at a lower cost than brand medicines. Because Advagen offers generic medicines, we do not typically offer additional discount programs. Contact your pharmacy to inquire about the cost of your medication as prices can vary between pharmacies.

Can I return a Advagen product for a refund?

Please contact your dispensing pharmacy regarding returns.

How do I report an unwanted side effect?

If you experience any side effects, you should contact your prescribing physician first. Negative side effects can be reported to the FDA by visiting www.fda.gov/medwatch or by calling 1-800-FDA-1088. You can also call Advagen Pharma at    

+1(866) 488-0312  or e-mail us at pv@advagenpharma.com

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